Troubleshooting
Product Won’t Dry
In the past we have had some of the product not curing/hardening properly due to a problem with the hardener. There may still be some of this older product on shelves.
Solution: Customer should return to store for exchange, or we can send replacement product to the customer as a Warranty order.
Product has Hardened in Container
In the past we have had some of this product harden in the vials, due to a problem with the hardener. There may still be some of this older product on shelves.
Solution: Customer should return to store for exchange, or we can send replacement product to the customer as a Warranty order.
Claims:
As always, Homax stands by its products and we will always replace or refund for a customer if they are unhappy.